
Warranty information.
Cable Snake Feeder Warranty
Warranty Period:
We offer a 12 month warranty from the date of purchase for this Cable Snake Feeder, covering defects in materials and workmanship under normal use.
Coverage:
This warranty covers the following:
Manufacturing defects: Any issues arising from faulty materials or workmanship.
Normal wear and tear: The warranty applies when the product is used in accordance with the provided instructions and intended purpose.
Exclusions:
This warranty does not cover:
Damage caused by misuse, accidental damage, abuse, or neglect.
Damage from unauthorized repairs, modifications, or alterations.
Natural wear and tear resulting from improper storage or handling.
Consumer Rights:
This warranty is provided in addition to your rights under Australian Consumer Law. Under ACL, you are entitled to a remedy (refund, repair, or replacement) if the product fails to meet any of the following guarantees:
Acceptable quality
Fit for purpose
Matches the description provided
This warranty does not affect your statutory rights under ACL.
How to Claim:
To make a warranty claim, please follow these steps:
1. Contact us at Email: Admin@fmenterprieswa.com.
2. Provide proof of purchase (receipt or order number).
3. Describe the fault or defect with the product.
Warranty Remedies:
Repair: We will repair the product at no cost if it is found to be defective.
Replacement: If the product cannot be repaired, we will replace it with a similar product.
Refund: If a replacement or repair is not possible, we will offer a refund as per ACL requirements.
Return Shipping Costs:
In the case of a warranty claim, we will cover reasonable return shipping costs for defective products.
Contact Information:
For all warranty claims, please contact our customer service team at:
Email: Admin@fmenterprieswa.com.