Warranty information.

Cable Snake Feeder Warranty


Warranty Period:

We offer a 12 month warranty from the date of purchase for this Cable Snake Feeder, covering defects in materials and workmanship under normal use.

Coverage:

This warranty covers the following:

  • Manufacturing defects: Any issues arising from faulty materials or workmanship.

  • Normal wear and tear: The warranty applies when the product is used in accordance with the provided instructions and intended purpose.


Exclusions:

This warranty does not cover:

  • Damage caused by misuse, accidental damage, abuse, or neglect.

  • Damage from unauthorized repairs, modifications, or alterations.

  • Natural wear and tear resulting from improper storage or handling.


Consumer Rights:

This warranty is provided in addition to your rights under Australian Consumer Law. Under ACL, you are entitled to a remedy (refund, repair, or replacement) if the product fails to meet any of the following guarantees:

  • Acceptable quality

  • Fit for purpose

  • Matches the description provided

This warranty does not affect your statutory rights under ACL.

How to Claim:

To make a warranty claim, please follow these steps:

1. Contact us at Email: Admin@fmenterprieswa.com.

2. Provide proof of purchase (receipt or order number).

3. Describe the fault or defect with the product.

Warranty Remedies:

  • Repair: We will repair the product at no cost if it is found to be defective.

  • Replacement: If the product cannot be repaired, we will replace it with a similar product.

  • Refund: If a replacement or repair is not possible, we will offer a refund as per ACL requirements.

Return Shipping Costs:

In the case of a warranty claim, we will cover reasonable return shipping costs for defective products.

Contact Information:

For all warranty claims, please contact our customer service team at: